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Is PillsBills.com a specialty pharmacy?

Pillsbills.com is India’s first online specialty pharmacy, dedicated towards improving the care and outcomes of patients living with chronic illness and complex conditions, such as Hepatitis C, Oncology, blood disorders, HIV/AIDS across India.

Why choose PillsBills.com for my specialty needs?

PillsBills.com provides cost effective, generic and branded specialty medications at the most competitive prices to patients all over India to ease the access to medicines which are otherwise difficult to get at a local pharmacy. We also maintain the highest standards of quality and patient safety, so that you can feel confident about taking any medication you receive from our facilities.

Is there any app of PillsBills.com?

Yes, you can download PillsBills.com app from Google Play or App Store to stay updated on latest discounts and offers!

Is there any minimum order?

No, there is not any minimum order on medicines.

How do I refill my medications?

PillsBills will send you a refill reminder mail after 25 days from the day of ordering your medication.

How will my package arrive?

Pillsbills.com dispatches medicine within 24-48 Hours after receiving Order and payment confirmation. You will receive an email with a parcel tracking number when your item has been dispatched. Depending on order details, availability and preference, we will try to ship you the next day.

Is there any refund policy?

In the event that you receive a defective or damaged product, we will refund the original product. But, only Unused / Unopened / Unexpired medicines are accepted for refunds.

What is your cancellation policy?

You can cancel your order till we ship it. Orders once shipped cannot be cancelled. Read our cancellation policy section to know more.

Are there any delivery charges?

We offer 2-3 days free delivery service on all orders through our Courier partner. We also offer Express Delivery within 24 hour to major cities in India at a nominal fee of Rs 300/- subject to availability of stock.

I have specific questions that are not mentioned here. How can I get help?

You call us at 1800-123-6515 or email us your query at Info@pillsbills.com

Does PillsBills.com deliver medicines to any location in India?

Yes, we do deliver our products to any address in India.

What forms of payment does PillsBills.com accepts for online orders?

PillsBills.com accepts the following forms of payment:

Net Banking / Debit Card / UPI
Mobikwik / Freecharge / Jio Money
Airtel Money / Payzapp / Ola Money

How do I know if my order has been shipped?

You’ll get an email confirmation of your order along with tracking details and you can always login to your account and track the status of your order.

Are medications available at PillsBills.com safe?

Yes. The medications that you purchase at our pharmacy are of the highest quality. The prescription medications we provide are procured from world-class and well-recognized pharmaceutical companies such as Pfizer, Merck, Ranbaxy, Dr. Reddy’s, Nicholas Piramal, Sun Pharmacy and other global industry giants. They are manufactured under government supervision and prepackaged in factory-sealed blister packs.

Do I need to upload prescription before ordering medicines from PillbBills.com?

Yes, you need to upload a valid prescription in order to purchase medicine from PillsBills.com.

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