Returns and Refunds

We firmly believe in making it as easy as possible for you to feel comfortable with your shopping experience at

Our hassle-free refund policy provides the assurance you deserve in your online purchase by offering a full refund if your order not delivered and return back to the pharmacy, including shipping on all our products.

If you have missed your delivery and your local post has sent parcel back to us, then shipping charges will be applicable to resend the parcel to the same address.

Only unused / unopened medicines can be accepted for refunds or re-shipping.

In the event that you receive a defective or damaged product, we will refund the original product price, delivery, wrapping and other fees via the original method of payment to our sole discretion. Alternatively, if you request a replacement, we will dispatch your replacement item (subject to availability) once we receive the return, at our cost. Please allow up to 5-6 working days for refunds to be processed upon our receipt of goods.

For questions or further information, please call us toll-free at 1800-123-6515 or email us at  This email address is being protected from spambots. You need JavaScript enabled to view it.